Safety & Trust
Travel is wonderful. Travelling with strangers requires trust. Here's how Guuzo helps you build it safely.
How we keep you safe
Selfie Verification
Every member can complete selfie verification so you know the person behind the profile is real. Verified profiles get a badge visible to other members.
Phone Verification
All accounts require a verified phone number before accessing the platform, reducing fake and bot accounts significantly.
Profile Review
Our team reviews flagged profiles and content. You can report any user or post directly from their profile — reports are reviewed within 24 hours.
Encrypted Messages
Messages between matched users are encrypted in transit. We do not read your private conversations.
Easy Reporting
Every profile and post has a report button. Reports are reviewed by our moderation team and acted on promptly.
Trust Scores
After each trip, members can rate their travel companions. This builds a trusted reputation over time that is visible on profiles.
Safety tips for travellers
- 1
Always meet in a public place first before committing to travel together.
- 2
Share your travel itinerary with a trusted friend or family member.
- 3
Trust your instincts — if something feels off, it probably is.
- 4
Never send money to someone you haven't met in person.
- 5
Report suspicious behaviour immediately using the in-app report feature.
Something wrong?
If you experience or witness behaviour that violates our community guidelines, please report it. Every report is reviewed by a human.
Contact Safety Team